Infraction Management

Every moderation action in Marsha creates an infraction record. This system allows you to keep a complete trace of all sanctions and member history.

What is an infraction?

An infraction is a permanent record of a moderation action including:

• The sanction type (warn, mute, kick, ban, etc.)
• The sanctioned member
• The moderator who issued it
• The detailed reason
• The timestamp
• The duration (for temporary sanctions)
• Supporting evidence (screenshots, logs)

Infraction Types

Viewing Infractions

/infractions list - View history

Displays all infractions for a member or the entire server.

Syntax:

Examples:

You'll see a paginated list with the infraction ID, type, moderator, date, and reason summary.

/infractions get - View details

Displays all details of a specific infraction.

Syntax:

Example:

Details displayed:

The unique ID, sanction type, affected member, issuing moderator, exact date, full reason, duration for temporary sanctions, status (active, expired, or revoked), and attachments if present.

Interactive buttons:

You can modify the reason or duration, add supporting evidence, or delete the infraction directly from this interface.

Managing Infractions

Modifying an infraction

After using /infractions get <id>, click the Edit button to:

Modify the reason:

Add more context, correct typos, add additional violations, or clarify details. All modifications are recorded with timestamp and author.

Manage attachments:

Add screenshots, videos, or audio files as evidence. Supported formats are PNG, JPG, GIF, WEBP, MP4, MOV, WEBM, MP3, WAV, OGG (max 25MB per file).

Modify duration:

For tempbans and tempmutes, you can extend or reduce the duration if necessary.

/infractions delete - Delete an infraction

Permanently deletes an infraction from history.

Syntax:

Example:

Permanent action

Deleted infractions cannot be recovered. The action is recorded in logs, but the original data is lost.

When to delete:

Use this command when the infraction was issued by mistake, when the member was incorrectly identified, or when the situation was resolved following a successful appeal.

/infractions clear - Bulk deletion

Deletes multiple infractions for a member at once.

Syntax:

Examples:

A confirmation shows you the number of infractions that will be deleted before proceeding.

Use cases:

Appeal accepted for all sanctions, fresh start after a long period of good behavior, data cleanup, or GDPR requests.

Advanced Filtering via Dashboard

For advanced search and filtering, use the Web Dashboard.

Filters available on dashboard:

• By date range
• By infraction type
• By moderator
• By member
• By status (active/expired/revoked)
• By keywords in reason

Infraction Lifecycle

Permanent infractions:

Warns, kicks, bans, and notes remain active indefinitely and are always visible in history.

Temporary infractions:

Tempbans, tempmutes, and timeouts are marked "active" until expiration. When time is up, the status automatically changes to "expired", the sanction is lifted, and a log is created.

Revoked infractions:

When you manually lift a sanction with /unban or /unmute, the status changes to "revoked" and the revocation reason is added.

Statistics

/mod-statistics - View statistics

Display moderation statistics for the server or a specific moderator.

Syntax:

Examples:

Statistics include total number of infractions by type, most active moderators, and activity trends.

Configuration

To configure who can view, modify, and delete infractions, visit the Dashboard in Settings → Role Groups.

Next Steps

• Moderation commands: Learn to issue infractions
• Dashboard: Advanced management via web interface
• Permissions: Configure who can manage infractions

Questions?

Need help managing infractions? Join our Discord support server!